FAQs

To purchase you must enter the page of the store or the product category you want to browse and there you will see all the products in order.

Once you enter the desired product you can add the product to the cart, or go back if it is not the product you were looking for. If the product has variations, i.e. Size or Color, you will have to select a variation in order to add it to the cart correctly.

The cart will be filled as products are added. When you make the decision to finalize the purchase, you can go to the Cart button in the top navigation and there you will be able to see the products you have added.

On the right side you will be able to choose the type of shipping according to your zip code and location. You will also be able to add a discount coupon if you have one, both in this step and the next one.

When you click on Finalize Purchase, we will go to the payment section, where we will fill in our information and choose the payment method we want to use.

There the web will offer you the chance to create an account or buy without creating one. The account can also be created from the My Account section.

Once the data and payment are completed, the order will be placed and the order information will be displayed. In addition, you will receive an email with the confirmation and tracking number of the shipment when it has been shipped.

If you have any other questions regarding your purchase, please do not hesitate to contact us.

To create an account we must go to the My Account menu in the top navigation.

There we will be able to see a form to log in if we already have an account or to register if we don’t have one yet.

Enter the email and password we want for our account and press “Register”.

That’s it, we have our account created.

To manage your account, go to the My Account menu in the top navigation.

There, we will be asked to log in and then we will be able to see a side panel with our options.

Panel: Main menu of the account.

Orders: We will see all the orders we have placed.

Addresses: We will be able to see our shipping addresses.

Edit: Here we will be able to edit our purchase and shipping information.

On each page where there are products, you will see a heart symbol next to the photo. By clicking on it, you are adding that product to your favorites, if you click on it again you remove it.

To manage or view your favorites, go to the heart symbol in the top navigation.