At Beauty Lives Here we are committed to delivering quality. We carry out a detailed inspection of all items before dispatch and carefully pack them to avoid damage on their journey to you, so you can be confident your products will arrive in perfect condition after ordering.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

If you do have a problem, rest assured that we are here to help, we understand that everybody wants to be treated fairly and reasonably. Please carefully inspect your items upon receipt and let us know about any issues or concerns before arranging a return.

You can get in touch with us via email at contact@beautyliveshere.com or use the Contact Us form on the website.

Returns Address

Returns Addresses will be provided upon contact with customer service as different products may be shipped from different warehouses.

Damaged and Incorrect Goods:

If your items are damaged or we sent you something incorrectly, we will pay for the cost of the return using our own carrier (please note; we are unable to refund returns costs of items should you decide to use an alternative unauthorized service). Please contact us within 48hours informing us of the problem. We reserve the right to ask you to send digital photographs to understand any issues.

Cancellations

To cancel an order, please e-mail contact@beautyliveshere.com with details of the order you are cancelling or use the contact us form on the website.

Exchanges

To exchange a product you’ve bought from us, simply return it for a refund, then place a new order online for the item you want.

Refund

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at contact@beautyliveshere.com.

Beauty Lives Here

contact@beautyliveshere.com

+1 289-456-5852